A day in a cleaning business
From a standing contract to the payslip: how a cleaning company runs its crews, proves the work and gets paid.
Present this storyThe story
Owner
The owner records the agreement once: the customer, how often the crew comes, what is in scope and how many visits the year includes.
Service contracts and recurring invoicing - Agree once, deliver and bill on schedule.Owner
A weekly schedule creates the visits for the coming weeks and tops them up every night, so nobody books the same clean by hand each week.
Recurring schedules - Book the weekly job once.Owner
The owner puts a crew on each visit and names a lead. Afterwards, a gaps page lists finished visits that have nobody or no hours on record.
Assign staff and close staffing gaps - Know who did each job and for how long.Customer
The customer receives a report with before and after photos as a PDF or a link, once the office has reviewed and published it.
Service reports with photos - Proof of work, ready for your customer.Field staff
A cleaner who finds damage or a problem on site reports it. It becomes a ticket with an owner and a status, so nothing is dropped.
Tickets and issue reports - Every problem reported, tracked to the end.Owner
A complaint is logged against the visit it came from. When it is closed, the fix goes into the checklist, so the next visit starts better.
Checklists, supplies and quality incidents - Set the standard, then learn from every complaint.Owner
Each finished visit gets a draft invoice. The owner checks what needs a look and approves it, and nothing goes out without a person.
Bill finished visits automatically - A checked draft invoice is waiting when the job is done.Owner
The approved draft becomes a numbered invoice. In Switzerland its PDF carries a QR-bill payment slip once a QR-IBAN is set up.
Invoices - Create, send and get paid.Owner
At the end of the pay period the owner opens a payroll run. Heyva calculates a payslip for each staff member, and approving the run locks them.
Payroll and payslips - Swiss payslips, checked before you pay.