A day in a spa or wellness studio

Treatments booked with the right buffers, clients reminded, gift cards sold and every visit on record.

Present this story

The story

  1. Owner

    A starter template for a massage or wellness business adds typical treatments, hours and a booking flow. The owner previews it and can undo it.

    Finish setup and starter packs - From sign-up to your first online booking.
  2. Owner

    Each treatment has its length and a buffer that pads the appointment, so there is time to prepare between clients.

    Service catalog - Define what you sell once.
  3. Owner

    Working hours differ by person. The owner blocks time for holidays or maintenance and sees the week at a glance.

    Calendar, availability and working hours - See the week and know who is free.
  4. Customer

    A client books a treatment and a time on the booking page. The owner controls the steps and their wording in each language.

    Online booking page and booking flow - Let customers book you themselves.
  5. Customer

    Reminders go out before each treatment, up to four times, and the client can move a booking within the cutoff.

    Reminders, rescheduling and appreciation - Fewer no-shows, fewer phone calls.
  6. Owner

    A client who comes every week is booked once as a recurring schedule, and Heyva creates the visits ahead.

    Recurring schedules - Book the weekly job once.
  7. Owner

    Each client record keeps their visits, notes, files and conversations in one place.

    Customers - One record for every customer.
  8. Owner

    Gift cards and promo codes cover seasonal gifts and offers, and every one is applied to invoices the same way.

    Discounts, gift cards and promo codes - Give a better price without breaking the books.
  9. Owner

    After the treatment the owner records the payment, and the client gets a numbered receipt.

    Payments, receipts and reminders - Record the money, keep the receipts, chase late ones.