Classes, sessions and packages

Operations

Operations

For classes

Classes, sessions and packages

Run group sessions and see who is coming.

The problemGroup sessions run on sign-up sheets, so nobody knows who is booked, who is waiting and who showed up.

The resultEach session shows its capacity and who is enrolled, with a waitlist, and prepaid packages hold a customer's credits.

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Example with sample data. Nothing here is real.

What you can do

  • Create a class session with a name, a start and end time and a capacity
  • Enrol a customer, or add them to the waitlist
  • Promote a waitlisted customer to enrolled when a place opens
  • Mark people attended or no-show, or remove them from the session
  • Filter upcoming sessions by date range
  • Create a prepaid package for a customer with credits and an optional expiry date, and edit the credits left

Who can use it

Owners, Admins, Managers, Staff and Accountants can use this.

Made for businesses that work with classes.

Classes appear for businesses of the Classes and groups type. Sessions and enrolments follow the booking permissions. Packages need permission to view services, and creating, changing or deleting them needs the matching services permission.

Ask Heyva AI

  • Show upcoming classes

  • Enrol a customer in tomorrow's class

Questions

How does the waitlist work?
You add a person to the waitlist yourself. When a place opens, promote them to enrolled from their menu on the session page.
Who owns a package?
A package belongs to one customer and holds a balance of credits. You can change the credits left and the expiry date, or delete the package.
Why don't I see Classes?
The Classes and Packages tabs are shown for businesses of the Classes and groups type. Other business types do not see them.
Does Heyva stop enrolments when a session is full?
No. The capacity is shown next to the enrolled count, and you decide. When a session is full, add new people to the waitlist.
For AI agents

Heyva AI and connected assistants can do this with these tools:

  • heyva_manage_class_session
  • heyva_manage_class_enrollment
  • heyva_manage_class_package

About AI agents and MCP

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Last reviewed 31 October 2026