Restaurant ordering, menu and kitchen screen

Operations

Operations

For restaurants

Restaurant ordering, menu and kitchen screen

Orders from your page to the kitchen tablet.

The problemPhone orders get written on scraps, the kitchen misses them and customers wait without knowing.

The resultCustomers order from your Order Now page, and the kitchen tablet shows each order with a sound until someone accepts it.

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Example with sample data. Nothing here is real.

Step 1 of 4

Build the menu

Add categories, then items with a price and an optional prep time. Add option groups, choose one or choose several, required or not, and link them to the items they belong to.

What you can do

  • Build a menu with categories, items, prices and option groups such as size or extras
  • Switch an item off when you run out, so customers cannot order it
  • Turn order acceptance on or off, and choose pickup, delivery, the delivery fee and a minimum order
  • Set the default prep time and the kitchen alert sound
  • Pair kitchen tablets with a pairing code and revoke one at any time
  • Create Heyva receipts when an order is marked paid, if you want them

Who can use it

Owners and Admins can use this.

Made for businesses that work with restaurants.

Order Now is for businesses of the Restaurant type. Managing the menu, settings and devices needs permission to manage ordering, and working the kitchen board needs the kitchen permission.

Ask Heyva AI

  • Mark the fish of the day as sold out

  • Show open kitchen orders

  • Stop taking orders for tonight

Questions

How do customers pay?
On arrival. At checkout the customer chooses cash or card and pays when they collect the order or when it is delivered.
Does the kitchen need a staff login?
No. A paired tablet signs in with its own token. Revoke it in Kitchen devices if a tablet is lost.
What does 86'd mean?
It marks an item as unavailable. It stays in your menu list, and customers cannot check out with it.
Can I stop orders for the evening?
Yes. Switch Accepting orders off in the Order Now settings and the page shows a closed message.
Does Heyva create a receipt?
Only if you turn on Generate Heyva receipts. Then marking an order paid creates one. Leave it off if you use your own till or payment terminal.
For AI agents

Heyva AI and connected assistants can do this with these tools:

  • heyva_create_menu_item
  • heyva_update_menu_item
  • heyva_create_modifier_group
  • heyva_get_menu
  • heyva_place_order
  • heyva_set_order_status
  • heyva_list_orders
  • heyva_issue_kitchen_pairing_code

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Last reviewed 31 October 2026