Insights
Audit log
Who changed what, and when.
The problemWhen a number looks wrong, nobody can say who changed it or when.
The resultA read-only record lists the changes made across Heyva with the person, the time and what changed, ready to filter.
What you can do
- See the recorded changes, newest first, with the action, the module, the record type, the person, the time and a summary of what changed
- Filter by module, by kind of record such as Invoice, and by a date range
- Page through the results
- Ask Heyva AI for the history of one invoice or one customer
Who can use it
Owners and Admins can use this.
An Owner or Admin of the whole organisation sees every entry; someone who administers only some businesses sees the entries of those businesses.
Ask Heyva AI
Who changed this invoice, and when?
Show the history of this customer
What changed in the system yesterday?
Questions
Can an entry be changed or deleted?
No. The log is a read-only record of what happened. A mistake is corrected by a new change, which appears as a new entry.
Who sees my business's entries?
Only people in your own organisation who hold the audit view permission for it.
How is this different from the Audit Trail in Accounting?
The Audit Trail in Accounting covers expenses, income and journal entries. The Audit log covers every module that records changes, including invoicing, customers and bookings.
Does it show which messages Heyva sent?
No. The audit log records what changed. What was sent to staff, portal users and customers is in the Message delivery log.
For AI agents
Heyva AI and connected assistants can do this with these tools:
heyva_list_audit_entriesheyva_get_invoice_auditheyva_get_customer_audit