Your credentials on show

Settings

Settings

Your credentials on show

Show office customers you are insured and certified.

The problemCustomers want proof that you are insured and qualified, and you end up emailing the same certificates again and again.

The resultUpload your insurance, certifications and registrations once. Your office-contract customers see them, with their expiry dates.

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Example with sample data. Nothing here is real.

What you can do

  • Upload an insurance certificate, a professional certification or a registration document
  • Give each one a title and a category: insurance, certification, registration or other
  • Add the date it was issued and the date it expires
  • Download a file you uploaded, or delete one that is out of date
  • Keep a separate list for each business

How it works

  1. Choose the business

    Credentials belong to one business. Pick the business in the switcher, then open Settings, Credentials.

  2. Add a credential

    Press Add credential and choose the file. Give it a clear title, such as the type of insurance and the year, then pick a category and, if you know them, the issue and expiry dates.

  3. Keep it current

    The list shows the category, the title and the expiry date of each. Delete a credential that has lapsed and add the new one.

Who can use it

Owners and Admins can use this.

Managing credentials needs the permission to manage business settings, which Owners and Admins hold out of the box.

Ask Heyva AI

  • Where do I upload my insurance certificate?

  • Which business do my credentials belong to?

Questions

Who can see my credentials?
Your office-contract customers see the list on the Standards page of their customer app. Other customers do not see it yet. Upload only documents you are happy to show.
Does Heyva check that a credential is real?
No. Heyva stores and shows what you upload. It does not verify the content of the file.
Can I see when a credential expires?
Yes. The expiry date is shown next to each credential, so you can see at a glance which one needs renewing.
What happens when I delete one?
It is removed for good and your customers no longer see it. Deleting asks for a confirmation first.

Related

Last reviewed 2 November 2026