Training and certificates

Team

Team

Training and certificates

Courses, quizzes and certificates for your team.

The problemStaff learn the job by word of mouth, and nobody can show who was trained or whether a certificate is still valid.

The resultStaff take courses on their phone, pass quizzes and earn certificates that you can list, check and revoke.

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Example with sample data. Nothing here is real.

What you can do

  • Build a course with sections, lessons (text, PDF, video or interactive) and a quiz
  • Have AI draft a whole course, or one lesson, for you to review before anything is published
  • Publish a course once it has at least one lesson
  • Assign a course to a team member with a due date, or invite an outsider with a one-time link
  • Group courses into a learning path
  • Turn a course's final quiz into a timed test, with optional identity verification
  • See issued certificates and revoke one with a reason

Who can use it

Owners, Admins and Managers can use this.

Owners, Admins and Managers can open Training and review learners and results. Building and publishing courses, paths, settings and certificates is for people who manage training: Owners and Admins out of the box.

Ask Heyva AI

  • Create a course on safe handling of cleaning products

  • Assign the safety course to all cleaners

  • Show certificates that have been issued this month

Questions

Does AI publish a course for me?
No. AI creates a Draft course, or a draft of one lesson, and a person reviews and publishes it. It counts against the business's AI budget and stops when that is used up.
How do staff take a course?
In the Heyva Team app, under Training. They see what is still to do and what is done, with the date a course is required by. Interactive lessons open on the web.
Can someone outside my team take a course?
Yes. Invite them with their email and name and they get a one-time enrolment link. The course must be published first.
Can I offer a course in another language?
Yes. Translate a course into a new language with AI. It creates a Draft copy and leaves the original unchanged, so you can review the copy before publishing.
What does the leaderboard do?
It is off by default. When you turn it on in Settings, staff can opt in to see how they rank by training points, and staff display names and points are visible to each other.
Can I start a workflow from training?
Yes. A completed course, an issued certificate, a finished assessment and a course that is due soon or overdue are all triggers in the workflow builder.
For AI agents

Heyva AI and connected assistants can do this with these tools:

  • heyva_list_courses
  • heyva_get_course
  • heyva_create_course
  • heyva_generate_course
  • heyva_assign_course
  • heyva_create_learning_path
  • heyva_assign_learning_path
  • heyva_issue_certificate
  • heyva_list_certificates
  • heyva_revoke_certificate
  • heyva_invite_external_learner
  • heyva_update_training_settings

About AI agents and MCP

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Last reviewed 2 November 2026